INKARI Alpaca - Shipping Information - Time, Tracking & Cost

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We ship from both Europe (The Netherlands) and, for US customers, some products ship directly from the USA.

Christmas Delivery

For orders placed within the US and shipped from the US, we cannot guarantee orders placed after 18th December will be received before Christmas.

For orders placed within the EU, we cannot guarantee orders placed after 18th December will be received before Christmas.

For all other orders we cannot guarantee orders will be received before Christmas if placed after 5th December.

Delivery Costs

Shipping costs are applied during checkout based on your specific shipping destination and where the items are being shipped from. You can see the full shipping costs when you view your cart/during checkout.

Please note: changing international guidelines may result in your parcel being subject to import tariffs of upto 21%. UK orders can expect import tariffs on orders exceeding 22€. Unfortunately, INKARI can't take responsibility for these additional tariffs.

Delivery Times

For items shipped from Europe

All orders below 2kg are shipped with PostNL Packet Tracked - Including Track & Trace against a reduced rate.

Orders exceeding 2KG and countries that are not yet available for Packet Tracked will have Standard Shipping Rates applied.

Destination Country	Estimated Shipping Time
Austria, Belgium, Denmark, Germany, Estonia, Finland, France, Hungary, Iceland, Ireland, Italy, Luxembourg, Norway, Poland, Portugal,Slovakia, Spain (excl. Canary Islands), Sweden, Switzerland	2-5 working days
UK, Belarus, Croatia, Cyprus, Greece, Latvia, Lithuania, Malta, Serbia, Slovenia	3-7 working days
7-13 working days	Rest of World (non-Europe)

For more detailed shipping times see here.

US Customers

We have a limited amount of stock that ships from the USA. For items shipped from the USA, estimated delivery time is 2-5 working days.

Delivery details will be provided in your confirmation email, but estimates can be affected by local processing times.

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